CSV import

Upload a file exported from anywhere.

Export a file from whatever system holds your list and upload it. You map its columns to your contact attributes once, and you can re-upload later to refresh what you already have without creating duplicates. It sounds humble and it closes a real gap: plenty of businesses genuinely keep their customer list in a file, and this turns it into an audience without asking anyone to change how they work.

What it brings in

Scheduled sync

  • Imports your existing contacts

    Everything already in your account comes across on the first sync.

  • Updates your contacts

    Add new contacts or refresh the ones you have by bringing in new data.

  • Feeds your segments

    Use the contact data and the events to segment your audience.

How you connect it

There is nothing to authorise. You bring the data in yourself, on your own terms.

  1. 1

    Open your project audience in Instasent.

  2. 2

    Choose how you want to bring the data in.

  3. 3

    Map the columns to your contact attributes and import.

The step-by-step guide, the fields each connector maps and how consent is carried over live in our documentation. Read the setup guide

Once it's connected

Segment by real behaviour

What they bought, when they last bought, what they looked at and never came back to. The segment updates itself as new data arrives.

Send your first campaign

Message a segment directly, with RCS where the phone supports it and SMS everywhere else.

Trigger automations from events

An abandoned cart, a purchase, a form submission — the event arrives and the flow starts.

Ask Iris about it

Iris reads the data these connectors bring in, answers questions about your audience and prepares the campaign. You're the one who sends it.

Consent comes across with the contact

Marketing preferences are carried over with one rule: only an active opt-out becomes a refusal. Somebody who never said anything arrives with no preference set, not as a yes. It's the conservative reading, and it's the one that keeps you compliant.

Ready when you are

Connect CSV import
in a couple of minutes.

Free to start, no card. The first sync runs on its own.